Terms of Service
Effective Date: 12th December 2025
Welcome to NextPath Global Sdn. Bhd. ("we", "our", "us").
By accessing or using our website, you agree to be bound by the following Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.
1. Company Overview
NextPath Global Sdn. Bhd. provides professional student consultancy and travel agency services.
Our consultancy assists students with university admissions, visa guidance, and academic planning, while our travel division provides flight bookings, accommodation, and related travel arrangements.
2. Acceptance of Terms
By using our website or engaging with our services, you confirm that you:
- Have read, understood, and agreed to these Terms of Service.
- Are of legal age (18 years or older) or have parental/guardian consent to use our services.
3. Scope of Services
Our services include but are not limited to:
- University admission consultation and application assistance
- Visa guidance and document processing
- Flight ticketing, hotel booking, and travel insurance services
- General travel and tour arrangements
Please note that NextPath Global Sdn. Bhd. acts as an intermediary between clients and third-party providers such as universities, embassies, airlines, and accommodation partners.
We do not control the operations, policies, or decisions of these third parties.
4. Service Fees and Payments
- All service fees are clearly stated and must be paid as per the agreed terms before services are rendered.
- Payments made are non-refundable, except under specific conditions mentioned in our refund policy or as required by law.
- We reserve the right to change service fees at any time, with notice provided through our website or directly to clients.
5. Client Responsibilities
Clients are responsible for:
- Providing accurate, complete, and truthful information.
- Submitting all required documents within the given timeframe.
- Ensuring passport and visa validity for travel.
- Reviewing all bookings, applications, and confirmations carefully before approval.
We will not be liable for losses resulting from incorrect, false, or incomplete information provided by the client.
6. Third-Party Services
Our website and services may involve third-party institutions, airlines, or travel service providers.
While we work only with trusted partners, NextPath Global Sdn. Bhd. is not responsible for:
- Delays, cancellations, or policy changes made by third parties.
- Decisions made by embassies, universities, or immigration authorities.
- Airline schedule changes, baggage policies, or flight delays.
Clients are encouraged to read and understand the respective third-party terms and conditions before finalizing any service.
7. Cancellations & Refunds
- Refund eligibility depends on the type of service and stage of processing.
- Once applications (university, visa, or flight bookings) are submitted, refunds may not be possible.
- For travel bookings, airline and hotel refund rules will apply according to their individual policies.
- Processing fees or administrative charges may be deducted from any approved refund.
8. Limitation of Liability
While we strive to provide professional, accurate, and reliable services, Nextpath Global Sdn. Bhd. shall not be liable for:
- Any loss, damage, or expense resulting from third-party actions or force majeure events.
- Delays caused by government procedures, embassy processing times, or travel restrictions.
- Errors or omissions beyond our reasonable control.
Our total liability shall not exceed the amount paid by the client for the specific service in question.
9. Intellectual Property
All content on this website — including text, images, graphics, logos, and design — is the property of NextPath Global Sdn. Bhd. and protected by applicable copyright laws.
No part of this website may be copied, distributed, or used for commercial purposes without prior written consent.
10. Privacy & Data Protection
We take your privacy seriously.
Personal information collected through our website or services is handled in accordance with our Privacy Policy.
By using our services, you consent to our data collection and processing practices.
11. Website Usage
Users agree not to:
- Engage in any illegal, fraudulent, or harmful activity.
- Attempt to hack, disrupt, or misuse the website or its data.
- Post false, misleading, or defamatory content.
We reserve the right to suspend access or take legal action against any misuse of our platform.
12. Changes to Terms
We may update these Terms of Service periodically.
All revisions will be posted on this page with an updated "Effective Date."
Your continued use of our website and services after such updates constitutes your acceptance of the new terms.
13. Governing Law
These Terms of Service are governed by and interpreted under the laws of Malaysia.
Any disputes shall be resolved in the appropriate courts of Kuala Lumpur, Malaysia.
14. Contact Information
For any questions or concerns regarding these Terms of Service, please contact us at:
Level 41, The Intermark, Vista Tower, 384, Jln Tun Razak, Kampung Datuk Keramat, 50400 Kuala Lumpur, Federal Territory of Kuala Lumpur.
House No- 18, Road No- 11, Dhaka- 1229, Bangladesh.
Last updated: 12th December 2025
